Personal information to be collected
The company collects the personal information as below for the resolution of customer calls, inquiries, and complaints.
The personal information below is collected for service applications and etc.
- Collected items : name, e-mail
- Collection methods : voluntarily entered by the user through the online support bulletin board on the homepage
Purpose of Collecting and Using Personal Information
The company uses the collected personal information for the following purpose.
- Fact checking (including additional verification) and processing result notification for customer inquiries, civil affairs, identity verification, inquiry and civil affair processing, etc.
Period of Retention and Use of Personal Information
As a rule, the relevant information is immediately destroyed after the personal information collection and use objectives are fulfilled.
However, if the personal information needs to be retained in accordance with the provisions of relevant statutes, the company shall retain the member information for the set period designated by the relevant statues.
- Items for retainment : name, e-mail
- Reason for retainment : consumer protection and data management
- Period of retainment : 1 year
Records on the handling of customers’ complaints and disputes : 3 years (Protection of Consumers in e-Commerce and Other Transactions Act)
I Agree to the Collection and Use of Personal Data as Above.
marks required entries.